Photo credit: Georgina Goodwin/World Bank
Our Services
For Financial Service Providers
Inclusive Policy and Governance Advisory
Assist FSPs in developing and implementing gender-inclusive internal policies and procedures. Our goal is to help organizations build a foundation that promotes gender equality at all levels, from boardroom decisions to customer interactions.
Client-Centric Product Design
Collaborate with FSPs to design digitally enabled financial products and services specifically tailored to the needs and preferences of women customers. Includes guidance on engaging with women customers through tailored marketing and communication strategies, fostering trust and long-term relationships, strengthening digital financial capabilities and otherwise facilitating women’s demand for and use of digital financial solutions.
Women-focused Market Expansion Strategies
Develop and implement comprehensive growth strategies for FSPs to expand their market reach and tap into new opportunities for accessing impact capital earmarked for women-focused initiatives, particularly those that help close the digital gender divide.
Capacity and Skill Development
Conduct training workshops and programs for FSP staff, equipping them with the knowledge and skills necessary to serve women clients effectively. Our offerings include frontline staff training for tellers and staff on gender sensitization and digital financial capabilities, executive workshops, and specialized modules for various roles.
Data-driven Impact Measurement
Provide tools and frameworks to help FSPs measure and track the impact of their gender-focused initiatives, enabling them to demonstrate their commitment to social inclusion. Our data analytics services also provide insights into women client segments, enabling data-driven decision-making.
Gender Lens Investment Opportunities
Connect FSPs with investors and impact capital providers interested in supporting initiatives that promote gender equality and women's economic empowerment.